An Introduction to Capsule CRM

Hosted by Sam Lyth
of Red Kite Services

Samantha Lyth of Red Kite Services has been using Capsule CRM for over 10 years. Learning how to use it effectively has transformed her business. On this introductory course you will learn the basics of keeping your contact’s information, how to follow up leads in a systematic way and how to measure your conversion rate. It is a hands-on and interactive session supported by a work book.